Terms & Conditions

Welcome to the Bagged and Bold website. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

  1. Introduction
    These Terms and Conditions apply to everyone using the Bagged and Bold website. By visiting our site or purchasing from us, you fully accept these terms. If you do not agree, kindly refrain from using our website.

  2. Products and Availability
    All products listed on our site are subject to availability. We reserve the right to update, modify, or discontinue product details, prices, or availability at any time without prior notice.

  3. Pricing and Payment
    All prices are displayed in Kenyan Shillings (KES) and include VAT where applicable.

We accept payments via M-Pesa, credit/debit cards, and bank transfers.

Orders will only be processed after payment has been confirmed.

  1. Order Confirmation
    After placing your order, you will receive a confirmation email or message acknowledging receipt. However, this does not guarantee acceptance of your order. We reserve the right to cancel orders due to issues such as stock unavailability, payment concerns, or suspected fraudulent activity.

  2. Delivery
    Delivery times and charges depend on your location. Full details can be found on our Delivery Policy page.

Bagged and Bold is not liable for delivery delays caused by couriers, weather conditions, or unforeseen events.

Customers are responsible for providing accurate delivery details.

  1. Returns and Refunds
    We accept returns on eligible items within 14 business days from the date of purchase. Returned items must be unused and in their original condition. Please refer to our Return & Refund Policy for more details.

  2. Warranty and Product Use
    Our products are designed for standard use as described on our website. Improper handling, misuse, or unauthorized alterations may void any warranty. Always follow care instructions provided or consult us for guidance.

  3. Limitation of Liability
    Bagged and Bold will not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Our maximum liability is limited to the purchase price paid for the product.

  4. Intellectual Property
    All content on this website, including images, text, logos, and designs, belongs to Bagged and Bold or its content providers. No content may be copied, reproduced, or reused without our written consent.

  5. Privacy Policy
    By using our website, you agree to our Privacy Policy, which outlines how we collect, store, and use your personal information.

  6. Changes to These Terms
    We may revise these Terms and Conditions at any time without prior notice. Continued use of our website after changes are posted indicates your acceptance of those changes.

  7. Governing Law
    These terms are governed by the laws of the Republic of Kenya. Any disputes arising shall be subject to the jurisdiction of Kenyan courts.

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